General
- Where can I see an Ekodome in person?
- How do I receive an Ekodome catalog?
- How do I see pictures of customer projects and read testimonials?
- What makes Ekodome different from other geodesic dome kits?
- What's included with the Ekodome kit?
Product & Materials
- What materials are Ekodomes made of?
- What’s the difference between twinwall polycarbonate and solid polycarbonate panels?
- What panel materials do Ekodomes use?
- What type of glass panels are available for Ekodome PRO Domes?
Customization & Add-Ons
- Can I connect the Ekodomes with a tunnel?
- Can I order the Ekodome framework in a different color?
- Do Ekodomes come with the standard door size, and can I customize it?
- Can I purchase and install add-ons at a later stage?
- Can I add insulation to the Original Hard-Shell Domes instead of upgrading to a PRO Dome?
Permitting, Engineering & Compliance
- Do you have structural engineering documents for the Ekodome geodesic dome kits?
- Do I need a building permit for an Ekodome?
Ordering & Purchasing
- How long does it take to receive my dome?
- How do I place an order for an Ekodome?
- Can I buy an Ekodome directly online?
- Do you have a price sheet?
- Do you offer financing or payment plans?
Shipping & Delivery
- What are the shipping costs? Where do you ship to?
- When will I receive tracking information?
- How are the Ekodomes shipped, and what should I expect during delivery?
- What if something arrives damaged?
- What if I’m missing a part?