Knowledge Base
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Order & Delivery
General
Product Related
Site Prep & Assembly
Customizations
Order & Delivery
Payment and Financing
Account
Warranty and Maintenance
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Knowledge Base
Order & Delivery
General
Product Related
Site Prep & Assembly
Customizations
Order & Delivery
Payment and Financing
Account
Warranty and Maintenance
Order & Delivery
What is the delivery time?
What are the shipping costs? What's included in these costs?
What is the cancellation and return policy?
Can I get tracking information on my order?
How do I place an order for an Ekodome?
How are the Ekodomes packaged, and what should I expect during delivery?
What if parts are damaged upon delivery?