What are the shipping costs? Where do you ship to?
How shipping is calculated, where we ship globally, and what customers should expect.
Ekodome ships worldwide from our manufacturing facility in Istanbul, Turkey. Shipping costs vary based on the dome model, panel configuration, total crate weight, and your delivery address. All freight quotes are calculated individually because each order has unique dimensions and pallet counts.
How Shipping Costs Are Calculated
• Shipping is based on the total number of pallets and the combined weight of your dome
• Larger PRO Domes have significantly more pallets due to SIPs and glass panels
• Rates depend on your country, city, and proximity to a major port or terminal
• Final freight costs are added to your quote once your dome configuration is confirmed
If you order online and no shipping fee appears, select “Request a Quote” and our team will obtain a custom freight quote for you. Once it’s ready, it will be added to your cart and emailed to you.
Where We Ship
We ship to:
• United States
• Canada
• United Kingdom
• European Union
• Australia
• New Zealand
• Latin America
• Middle East
• Asia
• Africa
If freight carriers operate in your region, we can ship there.
How International Shipping Works
• All orders ship from Turkey
• We ship under standard commercial Incoterms (usually CIF or CFR depending on destination)
• Customs duties, import taxes, and brokerage fees are paid by the customer
• We provide the commercial invoice, packing list, and all required export documents
• Once the shipment leaves Istanbul, it is under the responsibility of the freight carrier and the receiving customer
Local customs clearance and last-mile delivery must be coordinated with your customs broker or receiving terminal.
Delivery Timing and Storage
If your order arrives at your local port or terminal and you are not ready to receive it, the carrier will charge daily storage fees. These fees are not controlled by Ekodome.
If you know your site is not ready, inform us before production is completed. We can delay loading so you avoid storage charges entirely.
Once a shipment departs Istanbul, it cannot be recalled or redirected without significant cost.
Need a shipping quote?
Email us your full delivery address and dome model at info@ekodome.com, and we’ll obtain an exact freight rate for your order.