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  2. Warranty and Maintenance

Do you have any warranties on the dome kits?

Warranty Policies

The EKODOME® Frames are designed with durability in mind, offering a 10-year warranty against any structural failure of the EKODOME® struts and hubs. This warranty provides peace of mind to customers, knowing that their investment is protected.

To ensure the warranty remains valid, it is crucial to follow regular maintenance and check procedures from the original purchase date. By adhering to these procedures, customers can identify and address any potential issues before they escalate into major problems. This proactive approach helps to prolong the lifespan of the frames and maintain their structural integrity.

It's important to note that while the warranty covers the EKODOME® struts and hubs, it does not extend to the foundations or modifications made to the frames. Additionally, any accessories that are not compatible with our frames are not covered under the warranty. Customers should carefully review the compatibility of any additional accessories they wish to use with our frames to avoid any potential issues.

As an added benefit, EKODOME® passes on any warranties provided by the manufacturers for specific parts of the kits or accessories to the Purchaser. This ensures that customers have comprehensive coverage for their entire dome structure, giving them additional confidence in the quality and reliability of our products.

However, it is of utmost importance that the product is installed properly and used in accordance with our guidelines. If the Purchaser fails to follow the recommended installation and usage instructions or exposes the frame and other components to excessive weight or stress beyond the suggested limits, all warranties will be considered void. It is essential to understand the limitations of the frames and use them within their specified capacity to maintain the warranty coverage.

By adhering to the maintenance procedures, using compatible accessories, and following the installation and usage instructions, customers can enjoy the full benefits of our EKODOME® Frames and have the peace of mind that comes with our comprehensive 10-year warranty against structural failure.