Ongoing Support for Your Ekodome® Every Step of the Way
At Ekodome®, we’re committed to supporting you long after your dome kit is delivered. Whether you're assembling your geodesic dome, customizing it, or troubleshooting an issue, our team is here to help with reliable, accessible, and human-centered support.
Multiple Ways to Get Help
We offer a variety of after-sales support options so you can get the assistance you need, when you need it:
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Live Chat Support
Available through our website for quick answers to common questions. -
Dedicated After-Sales Manager
Speak directly with our in-house support team by phone for personalized help. -
Video Consultations
Schedule a Zoom or FaceTime session for live walkthroughs, assembly guidance, or real-time troubleshooting. -
Troubleshooting Resources
Access a growing library of FAQs, video tutorials, and step-by-step guides in our Knowledge Base.
Support for Every Stage of Your Dome Journey
Whether you're building a dome greenhouse, setting up a glamping retreat, or customizing your eco dome, we’re here to guide you through:
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Assembly and installation questions
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Add-on integration and upgrades
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Common troubleshooting and best practices
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Care, maintenance, and long-term performance tips
Need Help Now?
Reach out anytime via info@ekodome.com, live chat on our website, or by submitting a support ticket through your customer dashboard.
We're here to make sure your geodesic dome project is a success, from day one to year ten.