Does Ekodome have authorized distributors or resellers?
Understanding Ekodome’s direct-to-customer sales model and how to verify legitimacy
No. Ekodome does not have distributors, resellers, or third-party agents. The only place to purchase a genuine Ekodome is directly through our official website: ekodome.com. Any seller outside of this is not authorized to represent us or sell our products.
Because every dome is manufactured to order and requires precise configuration, we do not allow external sales channels. Buying directly ensures that your kit is authentic, complete, and backed by our warranty and after-sales support.
How to confirm you're dealing with Ekodome
• The website must be ekodome.com
• Emails must come from an @ekodome.com address
• Quotes are sent through our HubSpot system
• Payments are issued to Excolere LLC (DBA Ekodome)
If you’re ever unsure, contact us and we’ll verify the seller immediately.
Buying Second-Hand
If you're considering a used Ekodome, ask the seller for the original order number and share it with us. We’ll confirm authenticity and let you know what parts should be included.
Why it matters
Unauthorized sellers cannot offer warranty coverage, replacement parts, assembly guidance, or any support from our team. Purchasing directly protects your investment and ensures you receive a legitimate Ekodome kit.
If you want us to verify a seller or listing, email info@ekodome.com and we’ll check it for you.